Privacy Policy

Introduction

ABC Gem Store (“we,” “our,” or “us”) is a registered Limited Liability Company (LLC) in the State of New York, United States. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.gemstore-demo.phoenixcorp.lk (the “Site”), including any related services such as our client portal.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to client portal features
• Process orders and transactions
• Communicate with you regarding orders or inquiries
• Improve our website, services, and customer experience
• Prevent fraud and ensure security
• Comply with legal obligations

Data Protection and Storage

We take appropriate administrative, technical, and physical security measures to protect your personal data.

• Your data is stored in secure databases
• Access is restricted to authorized personnel only
• We implement safeguards to prevent unauthorized access, disclosure, or misuse

Sharing of Information

We respect your privacy.
We do NOT sell, rent, or trade your personal information to third parties.
We may share your information only in the following cases:

• With trusted service providers (e.g., payment processors, hosting providers) strictly for operational purposes
• When required by law or legal process in the United States or the State of New York
• To protect our legal rights or prevent fraud

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance user experience
• Understand website usage
• Improve functionality

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Users are encouraged to review their policies before providing any information.

Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Your Rights and Choices

You may:

• Access or update your account information
• Request account deletion (subject to legal obligations)
• Opt out of marketing communications at any time

Children’s Privacy

We do not knowingly collect or solicit information from individuals under the age of 13. If we become aware of such data, it will be promptly deleted.

Compliance with US Federal & State Laws

All personal information is collected, processed, and stored in accordance with the federal laws of the United States and the regulations of the State of New York, including applicable data protection and privacy requirements.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Site after changes constitutes acceptance of the revised policy.